Intern, Ticket Sales Spring 2027

BANNER SEVENTEEN•Boston, MA

5h•$0 - $15

About The Position

The Boston Celtics Ticket Sales Intern participates in an internship program intended to educate participants about operating a professional sports organization. Through observation and practical experience, interns develop the ability to work in a high-energy professional environment, perform under pressure, and use time-management skills, preparing them to compete for positions in the professional sports industry. This is a part-time position of 29 hours per week from January through May.

Requirements

Must be a junior or senior undergraduate student or a graduate student.
Academic credit is required.
Ability to work scheduled home games and events.

Responsibilities

Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers.
Assist Group Sales with game-night preparation, including assembling and packaging giveaways and souvenir items.
Answer fan questions by phone and email.
Staff the front desk as needed.
Support activation of client benefit programs, including sponsored programs and gifting.
Organize, document, and manage waivers and releases required for activities such as on-court fan experiences and suite rental agreements.
Prospect for new business through internet research.
Learn and execute tasks in the ticketing system and CRM database.
Monitor the accuracy of sales reports.
Manage the Club Green email inbox.
Screen ticket sales voicemails and distribute them.
Assist Group Sales with executing on-court Fan Experiences, including participant arrival, arena entry, and travel to and from the court; timing may be pre-game, in-game, or post-game.
Assist the Sales Department with setup, execution, and breakdown of sales events.
Complete seat visits as needed, including for suite rentals, group leaders, and family packs.
Learn and operate the Sales Table, answering fan questions about ticket packages and arena information.