Ticket Sales Account Executive

Rochester Knighthawks•Rochester, NY

7d•$32,500 - $35,000•Onsite

About The Position

The Rochester Knighthawks are seeking a Ticket Sales Account Executive in Rochester, NY. This position is an opportunity to start a career in Ticket Sales, with the added benefit of servicing a large book of business of current Season Ticket Members. The role includes a formal training program covering success pillars for all Rochester Knighthawks team members, and guidance on potential career paths in revenue generation within the sports industry. Responsibilities include serving as the main service representative for current Season Ticket Members and generating new business revenue through sales of New Season Tickets, Partial Plans, Group Tickets, and Season Ticket Renewals.

Requirements

Bachelor’s degree required
Proficient computer skills and experience with Microsoft Office.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Internally motivated and coachable individual with passion for learning skills to be a revenue generator in sports.
Focused on growing a career in the sports industry.
Possess a strong work ethic and excellent written and verbal communication skills.
Must be highly motivated and positive with strong aspirations to be successful in a sales career.
A growth mindset towards development

Nice To Haves

Sales and/or service experience in a sports or hospitality industry a plus but not required.
Knowledge of Ticketmaster Archtics a plus but not required.

Responsibilities

Generate revenue through season ticket sales, partial plans, and group sales via outbound sales campaigns for the Rochester Knighthawks.
Actively contact past and potential customers, along with prospecting leads to generate ticket sales revenue of all offered packages.
Handle inbound sales calls as a main contact for the teams from prospective clients for all ticket packages.
Meet or exceed revenue goals for all ticket packages.
Make a required minimum number outbound sales calls and/or required length of customer talk time each day, along with set in-arena and out of the office meetings with prospective leads.
Document all customer interaction through CRM and process all sales through Ticketmaster Archtics.
Be available for all game days and other special events as needed with a goal of revenue generation, group event planning, and other Ticket Sales responsibilities.