Ticket Operations Associate

Nascar • Daytona Beach, FL

2d • Onsite

About The Position

DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” – the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention – as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training. The Daytona International Speedway Ticket Office is seeking Ticket Operations Associates to assist in ticket sales and support. Ticket Operations Associates provide for customer service, product upsell and order processing via telephone, mail, and walk-ups.

Requirements

• Strong communication skills.
• Provide exceptional customer service.
• Previous cash and credit card handling skills.
• Positive attitude.
• Ability to communicate in an effective and professional manner.
• Flexible schedule, able to work evenings and weekends.

Nice To Haves

• Understanding of facility and general race knowledge helpful.

Responsibilities

• Assist with the sales and service of DIS daily tours.
• Practice of Needs Based Selling techniques through superior customer service, focusing on the customers' needs and educating.
• Continually learn new events, promotions, sales techniques, and operational materials necessary to communicate to customer.
• Create, sell, and process a DAYTONA EXPERIENCE via ticket software.
• Operates computer, calculator, copier, and/or other office machines.
• Assist with offsite ticket sales / promotions.
• Performs any combination of the following duties according to specific departmental guidelines:

Benefits

• We offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees