Ticket Office Clerk

Brigham Young University • Provo, UT

6d • Hybrid

About The Position

This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues. Note: This is a part-time position (17.5) hours per week.

Requirements

• A firm commitment to the mission of BYU

Nice To Haves

• One year of box office experience

Responsibilities

• Sell tickets and assist customers with online purchases for athletic and fine arts events
• Provide friendly, professional customer support via phone, email, and text
• Work event shifts that include in-person customer service and ticket sales
• Enjoy working with people and delivering excellent customer experiences
• Think logically and solve problems efficiently
• Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
• Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events

Benefits

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed