Winter 26/27: Ticket Checker
About The Position
Become a member of the largest lift operations team in the East and work where you play! Ticket checkers are on-snow ticket specialists who spend their day outside on the mountain and ensure that every skier or snowboarder has a valid day ticket or season pass before boarding a lift. On busy days, ticket checkers are also responsible for grouping people together to keep lift lines moving efficiently. This position involves working outside in all weather conditions, including extreme cold, snow, wind, and rain, on varied snow surfaces, and requires standing for the majority of the scheduled shift.
Requirements
- Must be at least 16 years of age
- Ability to tolerate standing in the cold for extended periods of time
- Must be able to read and identify lift tickets, while remaining alert at all times for skiers and snowboarders arriving at load area
- A friendly, outgoing personality!
- Excellent customer service and communication skills
- Love of working with people and in the outdoors
- Ability to handle a busy, fast paced environment with a smile
Nice To Haves
- Prior customer service experience preferred
- Basic knowledge of the ski industry preferred
Responsibilities
- Responsible for grouping people together to keep lift lines moving efficiently
- Answer guest questions by becoming familiar with Killington & Pico's layout, products, services, and current conditions or referring them to someone who can
- Identify fraudulent or counterfeit credentials
- Communicate safety procedures and rules for riding the lifts to the guests as necessary
- Handle upset guests in a friendly and courteous manner
- Maintain lift maze area, including shoveling and raking as necessary
- Ability to learn RFID technology upon training and assist with troubleshoot issues with scanners
Benefits
- Seasonal position eligible for a season pass for employee/dependents
- Privileges at several other resorts
- Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
