Ticket & Ballpark Operations Trainee

Holly Springs Salamanders•Holly Springs, NC

7d•$10•Onsite

About The Position

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Holly Springs Salamanders The Holly Springs Salamanders are a member of the Coastal Plain League. The CPL is a 15 team Collegiate Summer Baseball League ranging from Virginia to Georgia. About The Trainee Program The Holly Springs Salamanders are looking for motivated and dedicated trainees looking to begin or continue their careers in the sports industry. The trainee program is open to college students and recent college graduates. Trainee’s will be required to work all home games and some non-game day events and office requirements. This program is designed to showcase behind-the-scenes of working for a sports organization. Tickets & Ballpark Operations Trainee Timeline: May 11th – August 5th (depending on playoffs)

Responsibilities

Assist with daily ticket operations, including processing requests, responding to customer service emails and phone calls, and completing ticket fulfillment tasks.
Support the execution of ticket promotions and clearly communicate ticketing details and stadium information to fans and staff.
Answer and route incoming phone calls to the appropriate department.
Sell single-game tickets and special ticket packages.
Provide customer service support for package holders and season ticket members.
Coordinate game day preparation, including wristband distribution, ticket scanners, stadium setup, and assisting with walk-up ticket sales at North Main Athletic Complex ticket windows.
Set up and break down game-day areas, including concourse tables, signage, and concession spaces.
Assist with post-game meal organization and execution.
Assist with monitoring cleanliness throughout the seating bowl, concourse, restrooms, perimeter, and group and hospitality areas.
Perform other duties as assigned.