Coordinator, Ticket Operations - Events

Tennessee Titans • Nashville, TN

15h • Onsite

About The Position

The Coordinator, Ticket Operations – Events, will report to the Director of Ticket Operations, Events and Finances and collaborate on the creation and management of full stadium events at Nissan Stadium including, with a primary focus on non-Titans events, concerts and other family shows.

Requirements

• Bachelor’s degree in business administration, accounting, or equivalent.
• Minimum of two (2) years of Ticket Office experience
• Minimum of two (2) years of customer service experience
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Working knowledge of SeatGeek Unify
• Must be able to work evenings, nights, weekends and holidays as required.
• This is an in-person role located at the Tennessee Titans practice facility in Nashville, TN

Responsibilities

• Work with ticketing partner to build non-Titans events in the ticketing system.
• Work with event promoters to manage non-Titans events including event setup, inventory management, event scaling and sales operations.
• Work with Stadium Operations to ensure accurate reporting and event updates throughout the event cycle.
• Serve as frontline resource for resolution of customer service issues on event days.
• In coordination with Director, create price structures in ticketing system and ensure readiness and accuracy of the ticket system for each event.
• Work in tandem with the ticketing finance team to run accurate post event settlement reports.
• Ability to multi-task and handle multiple projects at a time in a fast paced, dynamic environment.
• All other duties as assigned by the Director of Ticket Operations – Events and Finances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level