Chelsea New York - Thrift Store Sales Specialist

Goodwill NYNJ • New York, NY

7d • Onsite

About The Position

Goodwill Greater New York and Northern New Jersey (GWNYNJ) is seeking a Thrift Store Sales Specialist to deliver excellent customer service while supporting daily retail operations. The Specialist will assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations, all while contributing to Goodwill's mission of unlocking the power of work and sustainable fashion in the community.

Requirements

• Flexibility in availability to meet business needs, operating Monday to Sunday, 9:00 am to 8:00 pm.
• Ability to handle pre-owned merchandise, which may contain allergens, dust, or other substances.
• Willingness to follow all safety guidelines and report concerns to management.

Nice To Haves

• Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and escalate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Benefits

• Generous Time off policy
• Health, wellness and financial resources
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed