Retail Stores - Thrift Store Donation Attendant
About The Position
As a Thrift Store Donation Attendant at Goodwill, you will be the first point of contact for donors, ensuring a smooth and organized donation process. Your role includes receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This hands-on position requires strong customer service skills, attention to detail, and the ability to lift, push, and pull up to 50 pounds. You will play a key role in handling inventory efficiently and ensuring compliance with Goodwill’s policies. At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse. Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community.
Requirements
- Ability to lift, push, and pull up to 50 pounds.
- Strong customer service skills.
- Attention to detail.
- Flexibility in availability to meet business needs (Monday to Sunday, 9:00am to 9:00pm).
Nice To Haves
- Pallet jack certification (training is provided)
Responsibilities
- Greet donors warmly and assist with unloading donations.
- Address donor questions about Goodwill, its mission, and donation guidelines.
- Keep accurate records of donor counts and volume; submit daily to supervisors.
- Assess, sort and price donations according to Goodwill’s guidelines.
- Provide tax receipts upon request and thank donors for their contributions.
- Maintain a clean, organized, and safe donation area inside and outside.
- Follow safety procedures, including proper lifting techniques and equipment handling.
- Assist with loading and unloading trucks as needed.
- Operate a pallet jack to move donations (Certification is preferred, training is provided)
- Represent Goodwill professionally with excellent customer service.
- Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
- Perform other duties as assigned to support the store team and broader organizational goals.
Benefits
- Incentives for achieving performance targets.
- 50% Retail Store Discounts all year long.
- Additional discounts for travel, entertainment, etc. through Plum Benefits.
- Tuition Reimbursement Assistance.
- Medical, Dental, Vision & Voluntary Insurance Offerings.
- Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time.
- Additional generous paid prenatal and parental leave.
- Free access to Headspace for employees and their loved ones.
- $500 employee referral bonus.
- 403(b) retirement plan with up to 4% employer match after 1 year of service.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
