Thrift Store Associate

Scott Carver Dakota CAP • Shakopee, MN

5d • Hybrid

About The Position

As a Thrift Store Associate, you play a vital role in ensuring the success of the store by providing excellent customer service, maintaining store appearance, and assisting in daily operations. Your primary duties include sorting donations, stocking shelves, managing the register, and representing the CAP Agency in working with customers and volunteers. The Thrift Store Associate must be able to work a flexible schedule, that will include early evening and Saturdays.

Requirements

• High school diploma/GED or currently enrolled in high school program.
• Knowledge of principles and practices of customer service.
• Knowledge of techniques for dealing effectively with co-workers and the public, in person and over the telephone.
• Knowledge of correct business English, including spelling, grammar and punctuation.
• Skill in making accurate arithmetic calculations.
• Skill in understanding and following oral and written directions.
• Skill in use of business software and associated computer hardware.
• Skill in communicating effectively in oral and written forms.
• Skill in working without close supervision in standard work situations.
• Skill in contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• A valid Minnesota State Driver’s License may be required.
• Reliable transportation required.

Responsibilities

• Provides excellent customer service to all visitors of the thrift store.
• Follows procedures for processing transactions in point-of-sale system.
• Follows all opening and closing Thrift Store procedures.
• Oversees quality control of clothing that involves the daily sorting, marking, and hanging, lifting and selling of merchandise.
• Maintains a cordial working relationship with other staff and volunteers.
• Represents the CAP Agency in a positive and professional manner when working with customer s’ questions, complaints, and special needs.
• Provide excellent customer service to th ose who donate.
• Provides donors with tax deduction receipt.
• Other duties assigned by Supervisor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED