Thrift Store Associate

The Salvation Army Southern California•Grants Pass, OR
•Onsite

About The Position

The Salvation Army is seeking a part-time Thrift Store Associate to join their team. This role is responsible for ensuring donated items are sorted and priced, stocking shelves, displaying merchandise, and maintaining a clean and shopper-friendly environment. The associate will also provide customer service, accept donations, and assist with clerk responsibilities as assigned. The Salvation Army's mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

Requirements

  • High School diploma or GED equivalent
  • Minimum of 6 months of experience working on a register and customer service.
  • Able to handle cash, make change, and operate cash register.
  • Excellent telephone skills.
  • Customer service mindset.
  • Must be able to understand instructions concerning handling and marking of merchandise.
  • Regular and punctual attendance.

Nice To Haves

  • A valid driver’s license and acceptable driving record is preferred.

Responsibilities

  • Ensure all donated items are sorted and priced in a timely manner.
  • Help in the Thrift Store with stocking shelves and display of merchandise.
  • Maintain a clean, shopper-friendly environment in Thrift Store.
  • Provide fast, friendly customer service when working in Thrift Store and accepting donations.
  • Assist with clerk responsibilities as assigned.
  • Operating cash register
  • Pricing
  • Stocking
  • Displaying
  • Outdating
  • Assisting customers and donors promptly and courteously. Includes assisting customers with loading purchases and donors with unloading donations.
  • Inform donors when donations are unusable.
  • Sorting, prepping, and cleaning donations to make ready for sale.
  • Keep the store straightened including clean and tidy appearance at checkout counter, dressing rooms.
  • Keep the store’s interior and exterior clean by vacuuming, sweeping, dusting, cleaning break room, washroom, or washing windows.
  • Working with volunteers and community service workers to ensure efficient operations.
  • Answer phones and take detailed messages.
  • Schedule donation pick-ups when needed.
  • Respond appropriately to all customer concerns and complaints and refer unresolved matters to the Store Manager.
  • Other duties as assigned by supervisor or their designated representatives.
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