Thrift Store Assistant Manager

The Salvation Army Southern California•Fairbanks, AK

18h•Onsite

About The Position

Under the supervision of the Thrift Store Manager, the Thrift Store Assistant Manager helps to plan, organize, structure, and supervise the daily operations of a Thrift Store. The position works in all aspects of daily store operations and ensures that all merchandising and sales efforts are carried out with efficiency, effectiveness, and courtesy.

Requirements

High school diploma or equivalent.
One (1) year of supervisory experience in a retail operation or equivalent structured environment, with display and marketing experience preferred.
Ability to operate a cash register and handle monetary transactions.
Knowledge of general office equipment to include telephone, computer, copier, fax machine, and calculator.
Demonstrated excellent interpersonal and communication skills.
Ability to work independently with minimal supervision; be responsible, well organized, and dependable.
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Nice To Haves

Microsoft Word, Excel and Outlook familiarity preferred.
Working knowledge of integrated database applications and ability to use new software programs with basic training.
Display and marketing experience preferred.

Responsibilities

Maintain excellent customer relations by giving prompt and courteous assistance to customers.
Maintain cash register, ring in sales, corrections, and over-rings. Verify credit card denials or rejected credit cards. Collect credit cards from customers per machine instructions.
Order merchandise and maintain adequate amount of goods on hand.
Stock store, including, but not limited to, sorting, hanging, pricing, merchandising, and discarding of non-usable items.
Pull outdated items, label, and return items to warehouse.
Manage the receipt of donations and fill out donation receipts.
Respond professionally to telephone inquiries, routing calls appropriately.
Supervise staff and delegate duties as directed to ensure compliance with published directives and guidelines. Help ensure sufficient coverage in store at all times.
Help oversee volunteers who help with sorting and other duties as assigned.
When needed, calculate daily deposit, sales reports, and bank cash receipts as directed, safe-guarding cash at all times.
Assist the Thrift Store Manager in assuring safety of customers and employees, property, and buildings.
Receive and assist in resolving complaints from customers regarding merchandise.
Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
Attend store staff meetings as required and stay informed of new policies and directives.
Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
Report all accidents, injuries, and safety hazards.
Report needs for maintenance and ensure store cleanliness inside and out.
Maintain strict confidentiality of clients and other program related information.
Perform other related duties as assigned.