General Help

The Salvation Army Canada and Bermuda Territory•Summerside, PE

2d•Onsite

About The Position

The Thrift General Helper provides service to customers, sorts incoming product, and assists in the ongoing retail operations of The Salvation Army Thrift Store. This role is crucial for maintaining the smooth functioning of the store and ensuring a positive experience for both donors and customers. The position involves handling donated items, assisting with sales, and contributing to the overall appearance and organization of the store.

Requirements

Completion of Secondary School. Alternative combinations of education and experience may be considered.
No prior experience necessary - training will be provided.
Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
Maintain information in confidence as required.
Participate as an active and responsible team member.
Participate in mandatory orientation training.
Participate in regular supervision and performance appraisal process.
Represent the organization professionally and engagingly.
Must comply with all Salvation Army policies and procedures and associated legislation.
Able to stand for long periods with frequent twisting, bending, crouching and reaching is required.
Exhibit good listening skills, have strong oral/written communication skills and respect authority.
Self-motivated/disciplined.
Represent The Salvation Army in a positive manner.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Excellent interpersonal skills, integrity, and adaptability.
Strong oral and written communication skills.
Ability to work in a cooperative team-oriented atmosphere.
Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
May require screening through The Salvation Army Abuse Registry.
Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

Nice To Haves

Brand awareness would be an asset.

Responsibilities

Interact with customers/donors in a positive, friendly, and courteous manner.
Protect the integrity of all donated items.
Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
Possess knowledge of stock to respond to customer inquiries by phone/in person.
Pay particular attention to store security by monitoring activity within the store.
Handle merchandise in a safe and organized manner, and assist with stock rotation.
Contribute to inventory control by receiving, sorting, and pricing as per directions.
Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensure attractiveness of the store through “Tidy Maintenance”.
Replenish inventory levels based on the supervisor’s directions.
Removal of inventory from the sales floor as directed.
Maintain the proper sorting and processing of all donated goods, and ensure compliance with quality standards.
Maintain an attractive, organized appearance of the store.
Tidy up and restock shelves, clean, sweep, dust and mop as necessary.
Abide by store policy and procedures.
Perform other position-related duties as required.
Seasonal - keep walkway and entrance clear of snow and ice.