Thought Leader Liaison, Neuroscience Franchise, Kentuckiana Region
About The Position
Johnson & Johnson is seeking a Thought Leader Liaison (TLL), Neuroscience Franchise, to support the Kentuckiana Region. This is a field-based position requiring significant travel to customers within an assigned geography. The role is available in Kentucky and Indiana, with a preference for candidates located in a major metropolitan area with easy access to a national airport. The TLL is responsible for executing CAPLYTA® Key Opinion Leader (KOL) engagement plans and peer-to-peer strategies, ensuring high-quality, compliant delivery of customer engagement activities. This role involves building strong relationships with academic and community KOLs, executing educational and engagement programs, and gathering field insights to improve Brand initiatives. The TLL acts as a field-based execution partner, translating Brand priorities into effective customer engagement, ensuring consistent program delivery, and understanding local market dynamics. The role contributes to brand performance through disciplined execution, customer-centric engagement, and insight generation, in close alignment with cross-functional partners in Marketing, Medical, and Sales.
Requirements
- A minimum of a Bachelor’s degree is required.
- Minimum 5–7 years of relevant pharmaceutical or biotech experience, including sales, marketing, medical, market access, or other field-based roles.
- Demonstrated experience executing field-based programs and engaging HCPs/KOLs in a compliant and customer-focused manner.
- Proven ability to deliver consistent, high-quality customer engagement and program execution within an assigned geography.
- Strong understanding of working within a matrixed organization, with ability to execute against established plans and priorities.
- Excellent communication skills, with demonstrated ability to capture, synthesize at a basic level, and communicate customer insights clearly and effectively.
- Ability to adapt to changing priorities and execute with discipline in a dynamic field environment.
- A valid Driver’s license issued in the United States.
Nice To Haves
- MBA or advanced degree is helpful.
- Experience in a role outside of direct sales highly preferred, including marketing, medical affairs, training, market access, analytics, or other cross-functional roles.
- Neuroscience, psychiatry, or CNS therapeutic area experience.
- Experience supporting or executing peer-to-peer education programs, advisory boards, or medical education initiatives.
- Prior experience in a field-based role with direct HCP/KOL engagement.
- Demonstrated ability to apply learnings and feedback to continuously improve execution and customer engagement approaches.
- Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
Responsibilities
- Execute KOL engagement plans, peer-to-peer education programs, and faculty development activities within assigned geography, ensuring alignment with Brand priorities and compliance standards.
- Build and maintain trusted, long-term relationships with academic and community KOLs, establishing credibility as a valued partner and resource.
- Deliver high-quality, compliant speaker programs and customer engagements, ensuring consistency of messaging and execution.
- Support the planning and execution of advisory boards, congress activities, and product theater events, ensuring seamless delivery and strong engagement.
- Participate in and support key customer interactions and executive engagements, ensuring alignment with broader Brand objectives.
- Capture, document, and communicate field insights, customer feedback, and market observations in a structured and actionable manner.
- Apply insights and available analytics to refine execution approaches and improve engagement effectiveness over time.
- Coordinate with Brand Marketing, Medical Affairs, Sales Leadership, and other cross-functional partners to ensure aligned execution of engagement strategies.
- Maintain strong understanding of local market dynamics, treatment patterns, and competitive landscape to inform daily execution.
- Ensure strict adherence to legal, regulatory, and compliance standards, including speaker program requirements, customer engagement guidelines, and internal processes.
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
