Third Party Risk Management Coordinator

Mutual Bancorp and its Subsidiaries•Hyannis, MA

About The Position

The Third Party Risk Management Coordinator supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages risks posed by third-party relationships as part of the Bank’s Enterprise Risk Management Program. The role coordinates third-party onboarding, relationship changes, ongoing monitoring, and periodic reviews based on risk level. It supports the Third-Party Risk Management Officer, subject matter experts (SMEs), and Third-Party Relationship Owners (TPROs) by obtaining information from third parties and business lines. The Coordinator also performs administrative functions in third-party risk management and contract management solutions, coordinates review packages, maintains reporting and tracking processes, supports vendor contract review and execution, and assists with management, governance committee, and Board reporting. The position also helps gather information for risk assessments, audits, and examinations and handles special projects as requested.

Requirements

Associate degree required.
At least one year of banking experience required.
Knowledge of third-party risk management best practices, laws, regulations, and industry guidance, or willingness to learn.
Ability to multitask, analyze workflow, and adjust priorities appropriately.
Professionalism and strong internal and external customer service.
Discretion and ability to maintain confidentiality of work product.
Cybersecurity awareness to protect the digital environment, the Bank, and its customers.
Ability to work independently within guidelines and as part of a team.
Attention to detail and strong organizational and communication skills.
Ability to develop positive rapport with internal and external customers.
Ability to solve problems and make recommendations.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and database software.

Nice To Haves

Bachelor’s degree.
Prior risk management experience.

Responsibilities

Review, update, and maintain documentation related to third-party risk management processes and procedures.
Coordinate third-party onboarding, relationship changes, ongoing monitoring, and periodic reviews based on risk level.
Serve as a liaison among the Third-Party Risk Management Officer, SMEs, TPROs, third parties, and business lines to obtain needed information.
Perform administrative functions in the Bank’s third-party risk management and contract management solutions.
Coordinate Third-Party Risk Review packages for submission to SMEs and TPROs.
Maintain the SOC/SSAE reporting process, including gathering information, coordinating reviews, tracking, and status reporting.
Maintain the User Control Considerations/User Entity Controls/Recommendations process, including gathering information, coordinating reviews, tracking, and status reporting.
Work with the Legal Department to review and track vendor contract contents and expiration dates.
Coordinate completion and tracking of fully executed contracts with Vendor Relationship Owners.
Administer vendor approval packages for submission to the Chief Risk Officer.
Assist with compiling and maintaining action-item and exception tracking.
Assist with Executive Management Committee, IT Governance Committee, and Board reporting, including SLA dashboards, third-party pipeline reporting, contract management reporting, the Third-Party Watch List, and Third-Party Risk Management updates.
Assist with gathering information for risk assessments, internal and external audit requests, and examinations.
Handle special projects as requested.