Third Party Print Specialist

Fifth Third Bank • Cincinnati, OH

1d • Onsite

About The Position

The Third Party Print Specialist works within Fifth Third Bank’s Strategic Sourcing division as an Enterprise Print Management (EPM) Production Specialist. This role manages day-to-day projects for the Bancorp’s transactional printed materials from concept through delivery, partnering with internal customers and EPM Production Managers to understand business and customer needs. The specialist determines appropriate products and production methods and works with suppliers to achieve suitable pricing and quality.

The role is accountable for managing risk in accordance with bank policies and the Bank’s risk appetite, supporting positive customer and colleague experiences, and identifying, assessing, managing, monitoring, and reporting risks. The position is based in Cincinnati, Ohio, in a normal office environment with little exposure to dust, noise, or temperature extremes.

Fifth Third describes its Total Rewards as including comprehensive benefits and differentiated compensation. This role is eligible to participate in an incentive compensation plan, with payment based on company, line-of-business, and/or individual performance. The posting does not specify a salary amount.

Requirements

• Bachelor’s degree preferred.
• At least 3 years of work experience in print production, including web, offset, large-format, and digital printing processes.
• Working knowledge of print-related processes, paper and substrates, letter shop, data processing, and USPS.
• Experience with most forms of print products and working with advertising agencies, designers, internal business partners, print buyers, and print suppliers.
• Strong knowledge of the print procurement supply chain, from pre-press and designing for efficient manufacturing—especially digital color and print-on-demand—through delivery.
• Strong customer-service approach, follow-through, multitasking, and ability to work effectively under deadline pressure.
• Quick-thinking, analytical, quantitative, and creative problem-solving skills.
• Attention to detail and accuracy, with a sense of urgency.
• Strong follow-up and prioritization skills.
• Ability to quickly learn and understand new systems.
• Self-directed and well organized.
• Ability to tactfully push back when necessary.

Nice To Haves

• Working knowledge of Quark, Illustrator, InDesign, and Photoshop.
• Working knowledge of Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Own the sourcing, print management, and delivery process for the Bancorp’s transactional purchased print collateral.
• Partner with Bancorp Marketing, Operations, and Sourcing to analyze, improve, and manage printed materials sourced from a national supplier pool.
• Optimize Bancorp customer product specifications and translate them into supplier requirements in collaboration with the Enterprise Print Management team.
• Manage and monitor supplier activity to support service-level agreements (SLAs) and operational goals.
• Resolve customer quality issues in collaboration with sales and suppliers.
• Coordinate lines of business, agencies, and suppliers to meet project quality standards, milestones, timelines, budgets, and delivery requirements.
• Drive continuous cost and process improvements to help customers print more efficiently and achieve best value for the Bancorp.
• Assess inventory for minimum and maximum levels, minimum order quantities, print-on-demand options, and electronic-delivery alternatives.
• Perform quality assurance to ensure Bancorp print-quality standards and delivery requirements are met.
• Take direction from production managers.
• Follow bank policies and procedures, raise concerns, and identify, assess, manage, monitor, and report risks.

Benefits

• Comprehensive benefits programs designed to support employees’ and families’ physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level