Third Party Incident Management Lead

Wells Fargo Bank • Chandler, AZ

1d • Hybrid

About The Position

Wells Fargo is seeking a Third-Party Incident Management Lead in the Supply Chain Management Governance Team supporting third party resiliency, incidents, and events. This leadership role will develop and execute upon strategic business initiatives, including expanding the governance framework and the reporting intelligence of risk events. This job is also known internally as a Lead Business Accountability Specialist. In this role, you will: Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials May lead projects, teams, or serve as a peer mentor

Requirements

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Nice To Haves

• Experience and ability to identify and triage third party risk events in a concise manor and to all levels of the organization
• Strong understanding of third-party risk concepts and operation risk frameworks
• Experience with incident management, event response, and resiliency
• Experience executing in complex, global delivery environments
• Strong analytical skills with high attention to detail and accuracy
• Ability to assess issues, make quick decisions, and implement solutions
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
• Flexible and readily available to adapt to frequent change
• Ability to create clear, concise, and impactful executive communications.
• Experience and ability to present complex material in a concise manor and to all levels of the organization
• Proven ability to think both strategically and tactically, with relentless focus on implementing operationally.

Responsibilities

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns
• Act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment
• Facilitate decision-making and issue resolution, and support implementation of developed solutions and plans
• Influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• May lead projects, teams, or serve as a peer mentor

Benefits

• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed