Third Party Collections Representative

Allina Health System•Brooklyn Center, MN

7d•Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. This position coordinates payment resolution on unpaid accounts in default. The representative is responsible for collaborating with consumers, insurance, and authorized third parties to discuss and resolve outstanding balances. They will obtain and process payments and collect, investigate, and analyze missing information on unpaid accounts.

Requirements

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
2+ years collections experience and/or medical billing and medical customer service experience

Nice To Haves

High school diploma or GED
Associate's or Vocational degree in business, healthcare or related field
2 to 5 years collections experience
2 to 5 years medical collections experience
Collection Agency License preferred within 30 days

Responsibilities

Coordinates payment resolution on unpaid accounts in default.
Contacts and collaborates with consumers, insurance, and any authorized third party to discuss and resolve outstanding balances or create payment arrangements.
Obtains and processes payments.
Verifies payments and adjustment received and posted.
Collects, investigates, and analyzes missing information on unpaid accounts.
Other duties as assigned.