Third Key Holder- Second Assistant

SPECS FAMILY PARTNERS LTD•Lubbock, TX

1d•Onsite

About The Position

The Third Key Holder- Second Assistant supports the Store Manager and Assistant Store Manager in achieving store objectives, including maximizing sales, ensuring team member productivity, assisting with payroll controls, and driving profitability. The role directly supervises hourly sales staff, stockers, cashiers, receivers, and other non-management team members, while also assisting throughout the store and performing all in-store functions as needed. This position carries keys and alarm codes and is responsible for opening and closing the store, managing deposits and the safe, supporting guest service, supervising cash-handling activities, coordinating schedules and tasks, and helping maintain store safety, cleanliness, inventory readiness, and accurate paperwork. The role trains and develops team members, assists with hiring and discipline, and communicates with store support departments. It requires full-time availability during business hours, with schedules based on business needs, and physical attendance according to a schedule that may vary week to week.

Requirements

Must be over 21 years of age to work at Spec's.
Previous supervisory experience or completion of the MIT program is required.
Must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers or Food Managers Permit is required.
Must be able to read, analyze, and interpret general business information, emails, business journals, and governmental regulations; write for business purposes; and communicate effectively with guests, team members, and support staff.
Must be able to perform arithmetic with whole numbers, fractions, and decimals and calculate figures such as discounts and percentages.
Must be responsible, reliable, patient, friendly, outgoing, self-motivated, and committed to extraordinary service; must have a strong work ethic and complete assignments in a timely manner.
Must have unlimited or minimally limited availability during all business hours; hours are typically 38 or more per week and schedules are based on business needs.
Must be able to solve practical workplace problems, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
Must regularly stand, walk, and bend; use arms, hands, and fingers to handle, reach, and lift; climb and balance; and talk and hear.
Must regularly lift or move up to 50 pounds and occasionally lift or move 100 pounds or more using proper lifting techniques and tools; must occasionally push or pull 50–100 pounds or more.
Must have close and distance vision, depth perception, and the ability to adjust focus.
Must be able to attend work physically according to a schedule that may vary week to week.

Nice To Haves

Retail sales management experience is preferred.
An associate degree or higher is preferred.
Bilingual skills are a plus.

Responsibilities

Model the company mission statement and core values, maintain the required uniform, and follow company and OSHA safety regulations.
Carry keys and alarm codes; open and close the store, arm and disarm the alarm, respond to after-hours alarm calls, and safeguard keys and codes.
Manage bank deposits and balance the safe; supervise cashiers, review till reconciliations, remain available for keyholder functions such as cash drops, and ensure accurate daily transaction records.
Respond to emails and phone calls as required and communicate with store support departments, including buyers, reconciliation, HR, Loss Prevention, and IT.
Motivate team members and model guest-service standards; assist guests with product suggestions and resolve complaints courteously, escalating issues when needed.
Demonstrate proficiency in receiving, cashiering, stocking, sales, paperwork, and other store operations; perform other store duties as staffing needs require.
Use and maintain computers, registers, and scanner equipment properly.
Train team members in operational disciplines, job functions, TABC compliance, and safety and security expectations in coordination with Loss Prevention.
Maintain cooperative working relationships, communicate performance expectations and accountability, and continually develop staff.
Assist sales staff and cashiers with sales, including complicated or extraordinary transactions.
Work with the Store Manager and Assistant Store Manager to create schedules and assign tasks; support compliance with hours for full- and part-time team members.
Document and report workplace injuries and instances of theft promptly and properly.
Walk the store daily to review pricing and price tags, cleanliness, dusting, and trip hazards; maintain and assign cleaning schedules as directed.
Assist with hiring through the Human Capital Management system and assist with discipline in coordination with management and Human Resources as needed.
Assign and assist with inventory preparation, prepare for inventory, and assist with the inventory process.
Review receiving paperwork for accuracy before submission to Accounts Payable and research and resolve paperwork or document discrepancies, including inventory and payroll issues.
Follow management directives and complete assigned projects and tasks with care, attention to detail, teamwork, and effective time management.
Limit personal phone use on the sales floor to work-related activities and avoid coworker conversations when guests are present.
Maintain required attendance and timeliness and work scheduled hours without working off the clock.
Clean the restroom when assigned and perform other duties as directed by the Assistant Manager, Store Manager, or District Manager.