Thermbond Installation Engineer

ALKEGEN•US - Stellar Michigan, MI

13d•Onsite

About The Position

This role will be a champion for Alkegen Industrial Solutions products, support the technical sale cycle, advising our customers through technical excellence of our products, applications, certification and regulatory demands. This is a role our customers rely on and a crucial position in the sales and support process.

Requirements

Chemical / Materials manufacturing background with significant “shop floor” exposure
Ability to travel up to 50%
Strong communication skills, both verbal and written
Self-starter and completer finisher
Ability to turn complex problems into simple task driven solutions
Practical thinker and problem solver
Must be able to work flexible hours or weekends if required
Experience with company materials, safety procedures and gunning equipment
Science/ Engineering Higher Degree (Chemistry, Material Science)
Experience with refractory and cementitious materials
Proven experience working in CPI, HPI and metal process facilities
At least 3 years of relevant technical work experience.
Refractory experience highly preferred.
Proficiency in Microsoft Office Suite.

Responsibilities

Support Thermbond refractory installations
Support ITM blanket, modules and Silplate Mass projects
Support RapidFire (TCS) installations
Support Wagstaff Billet installations other REX products
Assist contractors (supervisory role for existing contractors with knowledge; setup/training role for new contractors)
Provide link between end-user and contractors (commercial contracts usually with end-users)
Document installations and create installation reports
Generate follow-up reports after installations (testimonials, data gathering)
Thermal analysis follow-ups
Able to set up gunning machine and peripheral equipment for tests & installations
Gain knowledge of gunning equipment to be used on job sites as support for installations
Familiar with maintenance schedule for gunning equipment
Perform, as needed, maintenance on all equipment/tools for installation
Aid with demonstrations for workshops
Learn proper installation technique for all products
Build metal and wood structures
Follow all company and customer safety policies and procedures
Write installation reports for internal and public distribution
Travelling to job sites domestically and internationally
Supporting Product Development and Quality Control Teams while working out of manufacturing facility.
All other duties as assigned.