Therapy Technician

The SpOT Clinic • Madison, AL

1d • Onsite

About The Position

The SpOT Clinic is seeking a Therapy Technician/Patient Care Coordinator for their Madison, AL clinic. This full-time, Monday-Friday position supports pediatric therapy services and front office operations. The role involves assisting licensed therapists during pediatric therapy sessions, preparing treatment areas and materials, and supporting children during therapy. Additionally, the position will be trained as a Patient Care Coordinator to handle front desk duties such as greeting patients, managing check-ins/check-outs, answering phones, scheduling appointments, and collecting payments. The role also includes maintaining a clean, safe, and child-friendly clinic environment.

Requirements

• High school diploma or GED required
• Genuine interest in working with children and families
• Strong interpersonal and communication skills
• Organized, dependable, and team-oriented
• Comfortable multitasking in a fast-paced environment
• Ability to work independently and follow established procedures
• Basic computer proficiency

Nice To Haves

• Experience in a medical office, therapy setting, childcare, or customer service role is a plus

Responsibilities

• Assist licensed therapists during pediatric therapy sessions
• Prepare treatment areas and therapy materials
• Escort and support patients and families throughout visits
• Encourage and assist children during therapy activities
• Support therapists with activities, paperwork, copies, and clinic needs
• Greet patients and families with warmth and professionalism
• Assist with patient check-in and check-out
• Answer and direct phone calls
• Schedule and coordinate appointments as needed
• Collect co-pays and patient balances
• Support smooth, organized daily clinic operations
• Maintain a clean, safe, and child-friendly environment
• Complete daily and weekly cleaning duties, including therapy rooms, gym areas, lobby, bathrooms, and common spaces

Benefits

• Partially company-paid medical insurance (BCBS)
• Supplemental insurance options (dental, vision, accident, life, disability, critical illness)
• Flexible Spending Account (FSA)
• 401(k) with employer match
• Paid Time Off (PTO) and Unpaid Time Off (UTO)
• Up to 64 paid holiday hours annually
• Holiday closure between Christmas and New Year’s
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED