Therapy Support Navigator

CASA Mental HealthEdmonton, AB
CA$34 - CA$42Hybrid

About The Position

This role is within the First Nation, Métis and Inuit Mental Health Services (FNMI) Program, providing trauma-informed, culturally responsive, holistic mental health care to Indigenous children, adolescents, and their families from partner First Nation and Métis communities. Services can be accessed in rural communities or at any CASA Mental Health location. The Therapy Support Navigator supports patients and their families throughout their mental health care journey, assessing needs, assisting with referrals, completing intakes, providing direct mental health and cultural support, and incorporating traditional Indigenous wellness practices into treatment. The role involves service navigation, resource provision, transitional support, and collaboration with an interdisciplinary team, community service providers, Elders, and Knowledge Keepers. Responsibilities also include facilitating psychoeducational groups, conducting community or home visits, and supporting Indigenous-informed service delivery through culturally-integrated practices.

Requirements

  • Bachelor’s degree in social work, child and youth care, education, psychology or related field.
  • Minimum of two years of practical experience in children’s mental health care.
  • Strong knowledge of Indigenous culture, spirituality, traditional teachings, ceremony and their application to holistic approaches to mental wellness practice.
  • Proficient knowledge of Indigenous historical accounts, systemic barriers, intergenerational trauma and the impacts of colonization.
  • A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check.
  • Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.
  • Access to a confidential workspace when working remotely.
  • Regular travel to and from various communities is required.
  • Valid driver’s license and access to a reliable vehicle.

Nice To Haves

  • Knowledge and proficiency in an Indigenous language is an asset.
  • Experience working in school-based services an asset.

Responsibilities

  • Provide direct consultation with families to assess individual needs.
  • Assist with internal and external program referrals and applications.
  • Complete initial intakes with patients and their caregivers.
  • Provide direct mental health and cultural support to children, adolescents and their caregivers.
  • Work closely with CASA Mental Health Therapists to incorporate traditional Indigenous wellness practices into treatment.
  • Provide service navigation, resources and transitional support to patients and their families.
  • Work as part of the interdisciplinary team, supporting case management and the development and implementation of holistic patient care plans.
  • Work to develop collaborative relationships with community service providers, Elders and Knowledge Keepers.
  • Facilitate psychoeducational parent groups and mental health groups.
  • Take part in community or home visits on a case-by-case basis.
  • Support Indigenous-informed serviced delivery by implementing culturally-integrated practice that includes Indigenous ways of knowing, healing, ceremony, culture and spirituality.

Benefits

  • Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
  • Access to our Employee Assistance Program (EAP) and a range of employee discounts.
  • Ongoing learning and growth opportunities including annual training events such as Indigenous Knowledges Day.
  • Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.
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