Therapy Coordinator - Woodbridge, NJ

Lympha Press•Woodbridge Township, NJ

5d•$135 - $185•Onsite

About The Position

The Therapy Coordinator is a part-time, field-based role serving patients within an assigned geographic territory. The coordinator conducts in-home device deliveries, trials, demonstrations, and patient education for Lympha Press compression devices. The role involves building positive relationships with patients, helping ensure correct device fit and use, and using company communication and documentation technology professionally and efficiently. The coordinator works with internal teams to support patient access, order completion, documentation, and patient satisfaction. Completed visits are paid at $135 for visits 1–9, $160 for visits 10–18, and $185 for visit 19 and above. Medical Advantage Plan visits receive an additional $50 per completed visit, and mileage is reimbursed at $0.25 per mile. The position requires extensive travel within the assigned territory for in-home patient visits.

Requirements

High school diploma or GED.
At least six months of related healthcare experience.
Strong written and verbal communication skills.
Effective organizational, time-management, and multitasking abilities.
Knowledge of technology, including scheduling, travel, and documentation applications.
Self-motivation, self-discipline, and ability to work independently while meeting role expectations.
Flexibility to travel to patient homes or healthcare settings for appointments.
Ability to quickly learn and use company-specific software and handheld technology tools.

Nice To Haves

Professional certification or license preferred, but not required.
Previous medical device industry experience is a plus.

Responsibilities

Complete Medicare Advantage trials, explain the benefits of advanced model pumps, trial both 51 and 52 devices, and review out-of-pocket differences.
Schedule and conduct product demonstrations, take patient measurements, and explain proper use of Lympha Press compression devices.
Ensure patients are properly sized for device fit and comfort.
Educate patients on compression therapy devices, garment application, prescribed protocols, and starting therapy sessions.
Explain patient rental agreements and financial responsibility, and provide verbal instructions to patients and caregivers based on individual needs.
Respond professionally to patient questions and concerns about devices or required documentation.
Confirm appointments in advance, explain expectations for in-home visits, and prepare equipment and supplies for patient education.
Collaborate with internal operations teams on order completion and documentation.
Identify and communicate patient needs or concerns to the patient relations team for same-day follow-up whenever possible.
Use company translation resources or partners to address language barriers when applicable.
Comply with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements.
Travel extensively within the assigned territory to service patients and conduct in-home visits.
Work professionally and collaboratively with company employees, managers, and departments.
Perform job functions in alignment with the Company Mission, Vision, and Goal Statements.