Therapy Care Specialist - Acute Infusion Pharmacy Technician

Soleo Health•Hawthorne, NY

6d•Onsite

About The Position

Soleo Health is seeking a Full time, Therapy Care Specialist - Acute Infusion Pharmacy Technician to support Specialty Infusion Pharmacy patients in the Hawthorne, NY and surrounding areas. Join us in Simplifying Complex Care! Must be able to work 100 percent in office.

Requirements

Must have a minimum of 1 year on the job work experience working as a pharmacy technician meeting the job requirements listed above
Must have experience scheduling acute infusion medication refill deliveries
Must have IV compounding experience - specialty infusion pharmacy or hospital experience preferred
Must be Registered as a Pharmacy Technician in the state of New York in good standing
Prior experience in home infusion, compounding and/or specialty pharmacy required
High School Diploma or equivalent
Licensed/Registered Pharmacy Technician license required for the state of New York

Nice To Haves

PTCB/NHA Certification, preferred
Prior experience scheduling patient refill deliveries, preferred experience with home infusion
Prior customer service/patient services experience
Basic to intermediate efficiency with Microsoft Excel, Word and Outlook

Responsibilities

Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery
Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries
Run daily and weekly pharmacy reports as needed
Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues
Send orders to physicians for signature
Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level
Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication
Complete therapy specific training as required
Provide back up coverage IV compounding medications as needed