Therapy Aide/Patient Access Technician, Per Diem Day Shift, Outpatient Rehabilitation

Adventist HealthCare•Rockville, MD

39d•Onsite

About The Position

Adventist Rehabilitation - Rockville is seeking an experienced Patient Access Technologist for their Rockville Rehab Team. This role focuses on facilitating patient enrollment in outpatient programs by accurately capturing patient information, handling scheduling, assisting therapy team members with patient care, maintaining department supplies and cleanliness, and performing administrative tasks. As a faith-based organization with a long history of care in the Maryland area, Adventist HealthCare prioritizes extending God's care through physical, mental, and spiritual healing.

Requirements

High School Diploma or equivalent, preferred – Associate degree in health-related field
Preferred 1-2 years’ experience in a customer-facing role in healthcare
Active American Heart Association Basic Life Support (BLS) certification required

Responsibilities

Facilitate patient enrollment in outpatient programs through accurate capture of patient information (clinical and demographic) via electronic and paper means.
Answer phones and perform scheduling functions courteously and promptly using customer-centered language.
Assist the therapy team members with the delivery of hands-on care as directed and instructed.
Maintain the department cleanliness and supplies through cleaning, organizing, stocking, and ordering materials and supplies.
Participate in tasks such as faxing, scanning, report generation, and other administrative tasks as requested and instructed.
Additional duties as assigned.