Therapy Aide/Patient Access Technician, Day Shift, Outpatient Rehabilitation

Adventist HealthCare • Rockville, MD

4h • Onsite

About The Position

Adventist Rehabilitation - Rockville is seeking to hire an experienced Patient Access Technologist for their Rockville Rehab Team. This role is crucial in facilitating patient enrollment in outpatient programs by accurately capturing patient information (clinical and demographic) through electronic and paper means. The Patient Access Technologist will also handle scheduling functions, assist therapy team members with direct patient care under supervision, maintain department cleanliness and supplies, and perform various administrative tasks. As a faith-based organization with a long history of providing compassionate care, Adventist HealthCare offers a supportive environment for its employees.

Requirements

• High School Diploma or equivalent, preferred – Associate degree in health-related field
• Preferred 1-2 years’ experience in a customer-facing role in healthcare
• Active American Heart Association Basic Life Support (BLS) certification required

Responsibilities

• Facilitate patient enrollment in outpatient programs through accurate capture of patient information (clinical and demographic) via electronic and paper means.
• Answer phones and perform scheduling functions courteously and promptly using customer-centered language.
• Assist the therapy team members with the delivery of hands-on care as directed and instructed.
• Maintain the department cleanliness and supplies through cleaning, organizing, stocking, and ordering materials and supplies.
• Participate in tasks such as faxing, scanning, report generation, and other administrative tasks as requested and instructed.
• Additional duties as assigned.

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree