Therapy Aide/Patient Access Technician, Day Shift, Outpatient Rehabilitation

Adventist HealthCare•Silver Spring, MD

1d•Onsite

About The Position

Adventist Rehabilitation - Silver Spring seeks to hire a Therapy Aide/Patient Access Technician for our Rehab Department, who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As a Therapy Aide/Patient Access Technician, you will facilitate patient enrollment in outpatient programs through accurate capture of patient information (clinical and demographic) via electronic and paper means. You will also answer phones and perform scheduling functions courteously and promptly using customer-centered language. Additionally, you will assist the therapy team members with the delivery of hands-on care as directed and instructed, maintain the department's cleanliness and supplies through cleaning, organizing, stocking, and ordering materials and supplies, and participate in tasks such as faxing, scanning, report generation, and other administrative tasks as requested and instructed. Additional duties may be assigned.

Requirements

High School Diploma or equivalent
Active American Heart Association Basic Life Support (BLS) certification required

Nice To Haves

Associate degree in a health-related field
1-2 years experience in a customer-facing role in healthcare

Responsibilities

Facilitate patient enrollment in outpatient programs through accurate capture of patient information (clinical and demographic) via electronic and paper means.
Answer phones and perform scheduling functions courteously and promptly using customer-centered language.
Assist the therapy team members with the delivery of hands-on care as directed and instructed.
Maintain the department's cleanliness and supplies through cleaning, organizing, stocking, and ordering materials and supplies.
Participate in tasks such as faxing, scanning, report generation, and other administrative tasks as requested and instructed.
Have additional duties as assigned.

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support