Therapeutic Mentor, Clay Outpatient

AltaPointe Health•Ashland, AL

About The Position

The Therapeutic Mentor supports youth and young adults receiving outpatient services by building trusting relationships, coaching age-appropriate behaviors, and helping participants develop problem-solving, conflict-resolution, social, recreational, recovery, and self-advocacy skills. The role connects participants with community and natural supports, provides a safe and supportive presence, and plans and conducts peer support groups focused on recovery. The mentor participates in individual or treatment-team meetings and offers guidance as participants work toward goals in their treatment plans. The position includes timely, clear, concise, and individualized clinical documentation; seeking supervision and consultation; applying feedback and developing skills; and participating in staff meetings, performance improvement activities, committees, in-service training, and workshops. The mentor is expected to follow AltaPointe policies and procedures and to interact with participants, families, visitors, and coworkers in a courteous, respectful, compassionate, and sensitive manner. Other duties may be assigned by the supervisor.

Requirements

High school diploma or equivalent.
Valid, verifiable driver’s license, good driving record, reliable transportation, and verifiable vehicle liability insurance.
Ability to work flexible hours, including evenings and weekends.
Ability to attend DMH-approved Therapeutic Mentor training for certification.
Within six months of employment, attain knowledge of psychiatric disorders in the youth and young adult population.
Within six months of employment, attain knowledge of cultural diversity.
Within six months of employment, attain knowledge of Alabama Department of Mental Health and Medicaid standards.
Within six months of employment, attain knowledge of behavior management, crisis intervention, and non-violent crisis intervention practices.
Within six months of employment, attain knowledge of a recovery-oriented treatment approach.
Ability to communicate effectively with a multidisciplinary team.
Ability to connect with youth and young adults and share skills and knowledge with others.

Responsibilities

Build trusting relationships with youth and provide support as they receive services.
Support, coach, and train youth in age-appropriate behaviors, problem-solving, and conflict resolution.
Participate in one-on-one meetings or treatment-team meetings to discuss ideas, difficulties, suggestions, and expectations.
Provide individual and group social interaction to develop social and recreational skills and help participants gain insight into mental illness.
Promote recovery-oriented skills to help participants achieve treatment-plan goals.
Connect youth and young adults with community supports, natural supports, and additional programs.
Help participants develop empowerment skills through self-advocacy and advocate on their behalf when needed.
Serve as a resource and safe person for youth to approach with questions, concerns, and accomplishments.
Plan and conduct peer support groups focused on recovery-related topics.
Document services in a timely, legible, clear, concise, and individualized manner in accordance with AltaPointe policy.
Seek supervision and consultation as needed, accept and apply suggestions for improvement, and actively enhance skills.
Attend and participate in staff meetings as required.
Treat participants with care, dignity, compassion, and respect for privacy and confidentiality; remain sensitive to individual needs and differences and interact calmly with participants and families.
Assist participants and visitors as needed and maintain pleasant, cooperative relationships with others.
Participate in Performance Improvement activities and AltaPointe committees as required.
Complete assigned tasks in a timely manner and follow AltaPointe policies and procedures.
Attend appropriate in-service training and workshops.
Perform other tasks as assigned by the supervisor.