Therapeutic Behavioral Aide

HEALTH CONNECT AMERICA, INC • Charlotte, NC

3d • Hybrid

About The Position

Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most. For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection. When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work. Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better. Come make a difference and grow with us.

Requirements

• High school diploma or GED required
• Valid driver's license, vehicle registration, insurance, and an acceptable driving record required if providing transportation

Nice To Haves

• Associate's degree preferred
• Human services experience preferred
• Current CPR/First Aid, NCI certification, and Bloodborne Pathogen training preferred, or ability to obtain within required timelines

Responsibilities

• Provide one-on-one behavioral interventions, skill-building, and supportive services designed to improve behavioral, social, daily living, and community functioning
• Serve as a positive role model while utilizing behavioral reinforcement, de-escalation techniques, structured activities, and cognitive behavioral approaches to support treatment goals
• Assist individuals in developing independence, improving social skills, managing impulsive behaviors, and strengthening their ability to engage in positive home and community activities
• Collaborate with treatment teams, caregivers, and guardians to support behavioral treatment plans and promote consistency across environments
• Maintain client safety, uphold confidentiality, document services accurately, and ensure compliance with program requirements, organizational policies, and regulatory standards
• Participate in supervision, treatment team meetings, required trainings, and transportation activities as needed to support client care and service delivery

Benefits

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED