Therapeutic Area Manager (TAM) – California North Ecosystem

Genentech • Daly City, CA

7d • $137,500 - $255,300 • Onsite

About The Position

The Therapeutic Area Manager (TAM) plays a crucial role in understanding and addressing the needs of healthcare practitioners within a specific therapeutic area. This position contributes to improving patient outcomes and upholding the integrity of Genentech products. The TAM has the autonomy to optimize business within their assigned ecosystem, utilizing resources to provide healthcare providers with information about Genentech products. They are also responsible for gathering insights and trends to support the national strategy at a local level. Expertise and professionalism are essential for driving on-label clinical demand and contributing to the overall national strategy. The role involves serving as the primary point of contact for customers, addressing their needs, and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care. The TAM leads the end-to-end customer experience, driving clinical and non-clinical decision-making and providing education. They proactively develop solutions for complex accounts and represent Genentech products ethically and professionally, adhering to guidelines and using approved materials. Ensuring product access, providing education on product information and appropriate use, and assisting with patient assistance and reimbursement resources are key responsibilities, with the ability to triage to appropriate experts when needed. This is a field-based role covering Northern California, and candidates are expected to reside in this area.

Requirements

• Business, scientific or clinical degree, Bachelor’s degree level at minimum
• Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
• 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.

Nice To Haves

• Experience supporting a large integrated delivery network (e.g., Kaiser).
• Account Management Experience
• Experience within Ophthalmology / Immunology / Hematology
• Ability to flex and learn new disease states
• Consistently achieved financial and quantitative targets, as well as qualitative goals.
• Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

• Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
• Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
• Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
• Represent Genentech products ethically and professionally, following guidelines and using approved materials.
• Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.

Benefits

• Relocation Benefits are not available for this role
• This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
• This position also qualifies for the benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior