Therapeutic Area Manager (TAM), Neuroimmunology – FL/PR Ecosystem

Genentech•Jacksonville, FL

11d•$137,500 - $255,300•Onsite

About The Position

The Therapeutic Area Manager (TAM) at Genentech is responsible for understanding and addressing the needs of healthcare practitioners within a specific therapeutic area, ultimately aiming to improve patient outcomes and represent Genentech products with integrity. This role involves optimizing business within the ecosystem, leveraging resources to provide healthcare providers with product information, and collecting insights to support the national strategy at a local level. The TAM drives on-label clinical demand and contributes to the overall national strategy through expertise and professionalism. Key responsibilities include serving as the primary point of contact for customers, leading the end-to-end customer experience, developing solutions for complex accounts, representing products ethically, and ensuring product access and patient education. This is a field-based role covering the FL/PR Ecosystem, requiring candidates to reside in the area, preferably in Florida (Tallahassee/Gainesville).

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
Candidates should live in the FL/PR Ecosystem area for consideration. It is highly preferred that candidates live in Florida, with consideration given to candidates in Tallahassee/Gainesville.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
From time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

Nice To Haves

6+ years sales experience is Preferred
Account Management Experience
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.