Therapeutic Area Manager (TAM), Immunology – California South / Hawaii Ecosystem

Genentech•Los Angeles, CA

5d•$137,500 - $255,300•Onsite

About The Position

The Therapeutic Area Manager (TAM) for Immunology in the California South / Hawaii Ecosystem is a dedicated role focused on understanding and addressing the needs of healthcare practitioners within a specific therapeutic area. The primary goal is to improve patient outcomes and represent Genentech products with integrity. This role involves optimizing business within the ecosystem, leveraging resources to provide information about Genentech products, and collecting insights to support the national strategy at a local level. The TAM is responsible for driving on-label clinical demand and contributing to the overall national strategy through expertise and professionalism. Key responsibilities include serving as the primary point of contact for customers, leading the end-to-end customer experience, developing solutions for complex accounts, representing products ethically, and ensuring product access through education on product information, appropriate use, and patient assistance/reimbursement resources.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
This is a field based role, the territory will cover California South / Hawaii Ecosystem. Candidates should live in this area for consideration.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.

Nice To Haves

Immunology Experience is Preferred
Account Management Experience
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.