Therapeutic Area Account Manager (TAM), Hematology - Upstate NY Ecosystem

Genentech • Buffalo, NY

1d • $137,500 - $255,300 • Onsite

About The Position

The Therapeutic Area Manager (TAM) at Genentech is responsible for understanding and addressing the needs of healthcare practitioners within a specific therapeutic area, ultimately aiming to improve patient outcomes and represent Genentech products with integrity. This role involves optimizing business within the assigned ecosystem, leveraging resources to educate healthcare providers on Genentech products, and gathering insights to support national strategy at a local level. The TAM acts as the primary point of contact for customers, leading the end-to-end customer experience, driving clinical and non-clinical decision-making, and providing education on product information, patient assistance, and reimbursement resources. This is a field-based role covering accounts from Albany to Buffalo, requiring candidates to reside in the area.

Requirements

• Business, scientific or clinical degree, Bachelor’s degree level at minimum
• Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
• 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
• This is a field based role, the territory will cover accounts from Albany to Buffalo. Candidates are expected to live in the area for consideration
• This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.

Nice To Haves

• Hematology Experience is Preferred
• Account Management Experience
• Ability to flex and learn new disease states
• Consistently achieved financial and quantitative targets, as well as qualitative goals.
• Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

• Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
• Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
• Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
• Represent Genentech products ethically and professionally, following guidelines and using approved materials.
• Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.

Benefits

• Relocation Benefits are not available for this role
• This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
• This position also qualifies for the benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior