Theatre Application Specialist II
About The Position
The Theatre Application Specialist II is the behind-the-scenes tech producer ensuring every showtime runs without a glitch. This role supports and configures Regal’s Point of Sale (POS) systems — the heartbeat of our theatre operations — making sure tickets are sold, popcorn is popped, and data flows as smoothly as a perfect opening weekend. You’ll test, troubleshoot, and fine-tune systems across our cinemas nationwide, ensuring every transaction, loyalty reward, and film listing performs flawlessly. Think of it as keeping the production rolling, so the magic never stops once the lights dim and the movie begins. You’ll configure, test, and support Regal’s POS applications — from ticketing to kiosks — making sure every system cue hits on time. You’ll work with teams across Operations, Marketing, and Food Services to ensure theatre data is accurate and accessible — a true cross-department collaboration worthy of a franchise crossover. You’ll develop and execute test plans, ensuring all upgrades and new features get a successful premiere. You’ll document, maintain, and improve system processes — turning tech jargon into clear, actionable scripts. You’ll play a key role in quality assurance, ensuring our theatre technology earns five-star reviews from staff and guests alike.
Requirements
- Organized, analytical, and detail-oriented
- Bachelor’s degree (or equivalent experience) in IT systems, computer science, or a related field
- 2–4 years of experience in theatre IT or management — ideally with hands-on POS system expertise
- Fluent in Microsoft tools, data analysis, and SQL
- Strong communicator who thrives on teamwork, but can also take the lead when the spotlight’s on you
- Values resonate with you: We Create, We Perform, We Inspire
Responsibilities
- Configure, test, and support Regal’s POS applications
- Work with teams across Operations, Marketing, and Food Services to ensure theatre data is accurate and accessible
- Develop and execute test plans
- Document, maintain, and improve system processes
- Play a key role in quality assurance
Benefits
- Free movie passes and discounted concessions
- Discretionary annual bonus
- Paid vacation time and sick leave
- 401(k) plan with company match
- Summer half-day Fridays
- Medical, dental, and vision insurance
- Company-paid life and disability coverage
- Opportunities to grow within a global entertainment brand
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
