Case Manager - Therapeutic Foster Care

Creative Community Services, Inc•Norcross, GA

1d•Onsite

About The Position

Creative Community Services, Inc. (CCS) is a nonprofit agency that has served Georgia’s most vulnerable populations for over 40 years. We specialize in therapeutic foster care and provide services for children, teens, and adults with developmental and emotional needs. CCS is committed to a trauma-informed approach that focuses on healing, not just crisis management, aiming to create safe, supportive, and resilient environments that prevent re-traumatization, foster permanency, and promote long-term stability. The TFC Family Consultant is a key member of the TFC Clinical Team, playing a vital role in supporting youth placed in therapeutic foster care. This position serves as the primary coordinator for youth care plans, ensures therapeutic interventions are implemented, and supports foster families to create safe and healing home environments.

Requirements

Bachelor’s degree in Human Services or related field.
Experience working with children and families, especially in therapeutic settings.
Trauma-informed, solution-oriented, and family-focused approach.
Strong written and verbal communication skills.
Ability to manage stressful situations and make decisions within policy guidelines.
Comfort working independently and collaboratively.
Must be at least 21 years old.
Ability to pass background checks and meet all state and agency standards.
Willingness to use a personal cell phone and vehicle for job duties.
Ability to perform essential job functions such as driving, walking, sitting, standing, speaking, and hearing.
Must be emotionally stable and capable of managing the responsibilities of supporting vulnerable youth.

Nice To Haves

Prior training or experience in understanding trauma
Open to working with management as CCS grows in trauma competencies with the support of outside consultants

Responsibilities

Build supportive, therapeutic relationships with youth and foster families.
Ensure placements are safe and conducive to each youth’s growth and healing.
Advocate for the needs of youth and help coordinate services across providers.
Serve as primary coordinator of each youth’s Individual Service Plan (ISP).
Attend and participate in admission, ISP, and placement meetings.
Ensure timely documentation of case notes, logs, ISPs, and incident reports.
Conduct weekly check-ins with youth and foster families; meet jointly at least monthly.
Maintain complete, up-to-date case files per CCS and state regulations.
Utilize systems such as Extended Reach, SHINES, and Georgia Score for documentation.
Participate in regular supervision, unit meetings, and staff meetings.
Engage in the agency’s on-call rotation, including weekend coverage as assigned.
Work collaboratively with other team members, service providers, and agencies.
Adhere to all CCS policies and procedures, including mandated reporting laws.
Stay informed on Office of Regulatory Services rules and trauma-informed care practices.
Maintain a valid Georgia driver’s license, reliable transportation, and insurance.