Textile Production Associate - Full Time - Eastpoint

GOODWILL IND OF THE CHESAPEAKE INCBaltimore, MD
11h$16

About The Position

The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations.

Requirements

  • High school diploma or equivalent preferred
  • Previous experience in retail, production, warehouse, material handling, or customer service preferred
  • Must be able to read clothing tags in English.
  • To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to complete tasks efficiently with minimal supervision and frequent interruptions
  • Strong verbal communication skills, both in-person and over the phone
  • Ability to follow verbal and written instructions accurately
  • High attention to detail and consistent focus on meeting production expectations
  • Demonstrated commitment to teamwork, reliability, and continuous improvement
  • Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
  • Weekend availability (both Saturday and Sunday) is an essential requirement of this role to be fully staffed to meet customer demand.
  • Reliable transportation for each scheduled shift is highly important.

Responsibilities

  • Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement
  • Utilizes POS system to select proper price per pricing structure
  • Evaluates merchandise quality and identifies items suitable for salvage
  • Achieves daily production benchmarks as follows: 1. 550 units per day for standard sorting, tagging, and hanging 2. 750 units per day when working with pre-sorted clothing 3. Or meets team-based production targets as designated by management
  • Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor
  • Provides prompt and courteous assistance to customers, answering questions and addressing concerns
  • Adheres to all safety, cleanliness, and housekeeping protocols
  • Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed
  • Upholds and promotes the mission and core values of Goodwill
  • Performs other duties as assigned by leadership
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