Textile Production Associate - Full Time - Perry Hall

GOODWILL IND OF THE CHESAPEAKE INC•Perry Hall, MD

12d•$16•Onsite

About The Position

The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations.

Requirements

High school diploma or equivalent preferred
Must be able to read clothing tags in English.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Ability to complete tasks efficiently with minimal supervision and frequent interruptions
Strong verbal communication skills, both in-person and over the phone
Ability to follow verbal and written instructions accurately
High attention to detail and consistent focus on meeting production expectations
Demonstrated commitment to teamwork, reliability, and continuous improvement

Nice To Haves

Previous experience in retail, production, warehouse, material handling, or customer service preferred

Responsibilities

Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement
Utilizes POS system to select proper price per pricing structure
Evaluates merchandise quality and identifies items suitable for salvage
Achieves daily production benchmarks as follows: 1. 550 units per day for standard sorting, tagging, and hanging 2. 750 units per day when working with pre-sorted clothing 3. Or meets team-based production targets as designated by management
Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor
Provides prompt and courteous assistance to customers, answering questions and addressing concerns
Adheres to all safety, cleanliness, and housekeeping protocols
Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed
Upholds and promotes the mission and core values of Goodwill
Performs other duties as assigned by leadership