Textbooks Assistant

University of New Mexico • Albuquerque, NM

9d • Onsite

About The Position

A great attitude and strong work ethic will be required to be successful at the UNM Bookstore. As a Sales Assistant in Textbooks you will be expected to work in a high-volume, fast-paced environment to professionally serve our students, faculty, staff, and general public. Strong attention to detail and the ability to deescalate stressful situations are key. The ability to multitask and assist other Bookstore departments as needed are also expected. If you enjoy working in a team environment to deliver the highest level of customer service, we encourage you to apply. All employees must abide by UNM policies & procedures, as well as internal bookstore policies & procedures.

Requirements

• Must be a student.
• Must have a great attitude and strong work ethic.
• Must have strong attention to detail.
• Must be able to deescalate stressful situations.
• Must be able to multitask.
• Must be able to assist other Bookstore departments as needed.
• Must enjoy working in a team environment.
• Must be able to deliver the highest level of customer service.
• Must abide by UNM policies & procedures, as well as internal bookstore policies & procedures.

Nice To Haves

• Experience in a retail environment
• Ability to give excellent customer service in person, via email, & over the phone
• Experience with POS applications & cash handling
• Calm, professional personality
• Self-motivated with an ability to stay productive
• Excellent customer service skills
• Effective communication skills
• Strong people skills with ability to be a good listener and deescalate
• Intermediate computer skills; MS Office Suite
• Ability to multi-task

Responsibilities

• Work in a high-volume, fast-paced environment to professionally serve students, faculty, staff, and the general public.
• Maintain strong attention to detail.
• Deescalate stressful situations.
• Multitask and assist other Bookstore departments as needed.
• Deliver the highest level of customer service.
• Abide by UNM policies & procedures, as well as internal bookstore policies & procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed