Testing Center Assistant and Proctor

Albany College of Pharmacy•Albany, NY

1d•Onsite

About The Position

The Testing Center Assistant & Proctor reports to the Associate Director of the Center for Student Success (CSS) and plays an important role in supporting the administration of testing services. This position assists with the day-to-day operation of the Testing Center by proctoring exams, coordinating testing logistics, and helping to ensure a secure, organized, and student-centered testing environment.

Requirements

Proficiency with Microsoft Outlook and basic Microsoft Office applications.
Strong organizational skills and attention to detail.
Excellent interpersonal and communication skills.
Ability to work independently, exercise sound judgment, and maintain professionalism.
Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

Familiarity with FERPA and HIPAA regulations is preferred.
Associate degree preferred.
One year of clerical, administrative support, customer service, or related experience preferred.
Experience in an educational or testing environment is a plus but not required.

Responsibilities

Proctor examinations for students on an as-needed basis.
Assist with scheduling exams and coordinating testing appointments.
Support the recruitment, scheduling, and communication of additional proctors as needed.
Maintain the organization and daily operation of the Testing Center, including testing materials and supplies.
Follow established testing protocols to ensure exam integrity and a positive testing experience for students.
Complete certification through the National College Testing Association (NCTA) Certified Test Center Professional program (or other approved certification) as requested.
Maintain strict confidentiality of student records and testing information in accordance with institutional policies and applicable regulations.
Perform other related duties as assigned.