Testing Analyst II Global - Converse
About The Position
Converse is looking for a curious, driven, and consumer-focused professional with a passion for footwear and product excellence. This individual combines strong analytical thinking with exceptional communication skills and thrives in a fast-paced, cross-functional environment. The ideal candidate can build meaningful relationships with testers and creators, translate product feedback into actionable insights, and influence decision-making through data-driven recommendations. A strong understanding of footwear construction, materials, manufacturing processes, and product performance is highly valued. Success in this role requires outstanding organizational skills, the ability to manage multiple projects simultaneously, and a hands-on approach to testing and product evaluation. This person is energized by collaboration, enjoys working directly with consumers, and is motivated by helping create world-class footwear that meets the highest standards of fit, comfort, and performance.
Requirements
- 5+ years of professional experience in footwear, product testing, product development, engineering, marketing, retail, athletics, customer service, or a related field.
- Bachelor’s degree in Business, Product Development, Engineering, Sports Science, Marketing, or related field. Will accept any suitable combination of education, experience and training.
- Experience with Microsoft Office applications, data analysis, statistical reporting, and spreadsheet-based database management.
- Ability to travel up to 20% domestically and internationally.
Nice To Haves
- Strong understanding of footwear construction, materials, manufacturing processes, and product performance.
- Exceptional communication skills.
- Ability to manage multiple projects simultaneously.
- Hands-on approach to testing and product evaluation.
- Energized by collaboration.
- Enjoys working directly with consumers.
- Motivated by helping create world-class footwear that meets the highest standards of fit, comfort, and performance.
Responsibilities
- Lead and manage the end-to-end footwear testing process, ensuring products meet Converse’s highest standards for fit, comfort, and performance.
- Turn athlete and consumer feedback into actionable insights, helping product teams make informed decisions that improve product quality and consumer experience.
- Manage all phases of the footwear testing lifecycle, including test planning, participant recruitment, product distribution, data collection, analysis, reporting, and program management.
- Build and maintain strong relationships with creators, testers, and consumers to gather meaningful product feedback and performance insights.
- Partner daily with Development, Engineering, Design, and Marketing teams to evaluate footwear performance and recommend improvements.
- Analyze test results and consumer feedback to identify trends, opportunities, and performance concerns before production.
- Provide guidance on materials, components, and construction methods to help product teams achieve performance goals.
- Coordinate testing activities across global partners in Boston, Shanghai, and Italy while managing timelines, priorities, and prototype inventories.
- Conduct on-campus and field-based testing activities, interacting directly with consumers where they live, work, and play to capture authentic performance feedback.
Benefits
- Information about benefits can be found here.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
