Test Technician

Pensacola State College•Pensacola, FL

2d•Hybrid

About The Position

The Test Technician position is a full-time career service position. This position will participate in the administration and management of a variety of college testing services, to include the planning, scheduling, and administering of tests. The Test Technician will serve as the departmental receptionist; provide general information regarding test schedules; establish and maintain testing files and records; monitor test rooms to maintain test security and integrity; work to resolve problems encountered during the testing process; maintain strict security of test materials; and ensure confidentiality of test scores and related information. The Test Technician will perform general clerical duties including answering phones and greeting and providing direction to students and others. Additionally, the successful candidate will be required to exhibit a high level of professionalism in the administration of position duties and responsibilities; support the effective link between student services and academic programs; and provide excellent customer service to faculty, staff, students, and the public. The position requires availability to work flexible hours, including some evenings and weekends. This position will be primarily located at the Pensacola Campus and may be required to work at other campus locations as required.

Requirements

Graduation from high school or GED equivalency.
Proven skills working with computer-based programs, operations and software required.
Successful results of a criminal background check are required.
Must meet the requirements of § 435.04(2), Florida Statutes, related to background investigations.
A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment.
Must not fail to disclose any adverse information contained in the background investigation at the time of submitting the employment application.

Nice To Haves

Graduation with an associate degree from an institution that holds accreditation recognized by the U.S. Department of Education and approved by the College.
At least one year of experience in student services or a related field.

Responsibilities

Participate in the administration and management of a variety of college testing services, including planning, scheduling, and administering tests.
Serve as the departmental receptionist.
Provide general information regarding test schedules.
Establish and maintain testing files and records.
Monitor test rooms to maintain test security and integrity.
Resolve problems encountered during the testing process.
Maintain strict security of test materials.
Ensure confidentiality of test scores and related information.
Perform general clerical duties including answering phones and greeting and providing direction to students and others.
Exhibit a high level of professionalism in the administration of position duties and responsibilities.
Support the effective link between student services and academic programs.
Provide excellent customer service to faculty, staff, students, and the public.