Test Technician

Realityworks•Eau Claire, WI
•Onsite

About The Position

Realityworks is a 100% employee-owned company headquartered in Eau Claire, Wisconsin, developing educational products that combine curriculum, experiential learning tools, student activities, and assessment resources. Its solutions support middle schools, high schools, and post-secondary institutions in engaging learners, developing skills, and encouraging career exploration. The Test Technician works hands-on with electromechanical products and specialized testing equipment to evaluate performance, reliability, durability, and safety. The role collaborates with engineering and cross-functional teams to troubleshoot issues, support new products and design improvements, and help ensure products meet quality standards. This position is expected to work onsite at Realityworks’ corporate office at 2709 Mondovi Road, Eau Claire, Wisconsin.

Requirements

  • Associate degree in Electronics Technology, Engineering Technology, Electromechanical Technology, or a related technical field, or an equivalent combination of education and relevant experience.
  • At least two years of relevant experience in product testing or a related technical field.
  • Experience using electronic test equipment such as multimeters, oscilloscopes, and power supplies.

Nice To Haves

  • Experience testing integrated electromechanical products across electronics, firmware, software, and mechanical components.
  • Knowledge of reliability, durability, environmental, and accelerated life testing.
  • Proficiency with test case management and defect tracking tools.
  • Experience testing products across operating systems, mobile devices, and software applications.
  • Hands-on ability to build and modify prototypes and test fixtures.
  • Familiarity with basic statistics, data collection, and test result analysis.
  • Understanding of product development, engineering change management, and component qualification testing.

Responsibilities

  • Perform functional, performance, reliability, and durability testing of electromechanical products according to established test plans and procedures.
  • Set up, operate, and maintain test equipment, fixtures, and instrumentation needed for product testing.
  • Execute established test procedures and maintain accurate, complete, and organized testing documentation, including results, observations, and identified issues.
  • Identify, document, and communicate product defects, performance issues, and test failures, providing supporting data to teammates for troubleshooting and corrective actions.
  • Support testing of new products, engineering design changes, alternate components, and supplier qualifications.
  • Perform product verification testing to evaluate compliance with engineering specifications, product requirements, applicable safety regulations, and established quality standards.
  • Use testing systems and tools to track test activities, document defects, and maintain accurate testing records.
  • Collaborate with cross-functional teams to support testing priorities, project timelines, and resolution of technical issues.
  • Communicate testing progress, results, potential delays, and identified issues in a timely manner.
  • Identify opportunities to improve testing procedures, documentation, and equipment utilization, and provide recommendations to Test Engineers and management.

Benefits

  • Employee Stock Ownership Plan (ESOP), 100% company-funded.
  • Health, dental, and life insurance.
  • 401(k) retirement plan with company match up to 6%.
  • Over 20 days of paid time off annually, plus 10 paid holidays.
  • Gym reimbursement and healthy-living rewards.
  • Paid maternity, paternity, and adoption leave.
  • Flexible spending accounts, including dependent care coverage.
  • Long-term and short-term disability coverage.
  • Tuition assistance for continued learning.
  • Paid volunteer time and donation matching.
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