Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Are you passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our test technician team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations. We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you. As a Test Technician, you will be responsible for in house commissioning, troubleshooting and final testing of our full product line consisting of Texwrap, Tekkra and SRX systems. You will collaborate with the service and engineering department to continuously improve the Texwrap, Tekkra and SRX product lines and deliver a quality product to the customer. Troubleshoot, identify root causes, and solve operational issues associated with shrink wrap and bundling machinery in house and at customer locations. Finalize any open assembly tasks (mechanical/electrical) prior to internal FAT (Factory Acceptance Test). Installation and startup of systems, including systems integration with other OEM equipment in the field. Train appropriate personnel in the field and in-house on proper setup, operation, maintenance and repair of equipment. Perform extensive mechanical and electrical modifications including PLC program modifications, kit installations and servo drive reconfigurations. Submit reports on machine and system installations, warranty repairs, overall performance levels, problems, and product improvement or enhancement opportunities to the service manager for follow up. Submit accurate and timely expense and time reports. Communicate daily with the service coordinator to ensure all field issues at hand are completed and approved by the customer.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED