This role provides complex technical support for testing integrated L11 rack systems and fully populated server enclosures. The incumbent will set up and execute tests, diagnostic software, and validation procedures on complete server and network racks. Responsibilities include reading and analyzing rack elevation drawings, cable routing maps, and network topologies. The role also involves assisting in the design, setup, and debugging of network test cables and rack-level testing equipment. Additionally, the technician will execute and modify basic Python scripts to automate rack validation, parse log files, and streamline data collection, as well as deploy firmware updates and update test bed software across rack components. Incumbents may determine best methods and procedures to follow to complete assignments. Tasks are very complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact on the departments goals and may go beyond the department. Works under minimum supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May provide functional guidance to others performing similar work. May be considered the expert in areas assigned. Builds internal and external relationships that require exchanging information and providing some explanations in a problem solving capacity.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree