Test Technician II
About The Position
The Test Technician II will provide direct support to Doble Customers and clients worldwide perform testing, trouble shooting, calibration and repair in house on a variety of Doble test equipment. Must be a highly organized, self-directed individual with electronic technician skills and experience. The Test Technician II will interact with all levels of management, Doble customers/clients and employees throughout the organization, both domestic and international, necessitating strong communication, technical and customer service skills. As a Test Technician II at Doble you will be providing a technical service to our valued customers. You will be required to make technical and quality related decisions on a daily basis. Further, you will communicate regularly with our customers/client and be the face of Doble for these important interactions.
Requirements
- High School Degree or Electronic Technician Certificate
- Experience with electronic test equipment, oscilloscope, DVM, frequency counters, etc.
- High degree of accuracy and attention to detail
- Ability to proactively communicate status & issues to internal and external customers
- Ability to meet critical deadlines while managing multiple priorities
- Must thrive in a deadline-driven, fast-paced team environment
- Excellent written and oral communications skills
- Minimum of 3 years’ experience as a Customer Service Technician I or equivalent
- Proven system test level, trouble shooting and repair of power industry test equipment
- Must be capable of lifting 30 pounds.
- Must use assistance when lifting 50 or more pounds.
- Applicants must be authorized to work for any employer in the United Sates.
Nice To Haves
- Familiar with Microsoft Office suite, specifically Word, Excel and Outlook
- Ability to express ideas clearly in both written and oral communications
- Experience with test, upgrades, trouble shooting and repair of a variety of Doble test equipment a plus
- Experience with nuclear industry calibration requirements for test equipment
- Experience with power industry high voltage test equipment a plus
Responsibilities
- Test/calibrate new production Doble test equipment
- Calibrate, upgrade, test and repair both customer-owned and Doble-leased test equipment
- Record all test data and failure information in the production data base
- Assist customers/client with technical telephone support including remote troubleshoot of systems in the field
- Provide full in-house repair, test, hardware and software upgrades, and calibration services on Doble test equipment
- Fulfill customer sales orders as required
- Make recommendations to improve quality or production test methods and processes
- Use analog & digital troubleshooting techniques and equipment to troubleshoot to board or sub-assembly level
Benefits
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
