Part-time Test Room Proctor, Centre for Accessible Learning

Algonquin College•Ottawa, ON

12d•CA$28 - CA$32•Onsite

About The Position

The Proctor is responsible for the invigilation of tests and exams for students and applicants participating in a wide range of assessments at the Algonquin College Test Centre and the Centre for Accessible Learning (CAL) Test Services. The incumbent ensures that testing takes place per Algonquin College policies, the policies and procedures of Testing Services, the specific test administration requirements outlined by the test provider or vendor, and all disability-related accommodations are put into place. The incumbent ensures the setup and troubleshooting of individual tests and exams are carried out each day.

Requirements

Minimum two (2) year diploma or equivalent in Office Administration or related field of study.
Minimum two (2) years of experience in a Test Services facility in a post-secondary environment which includes the following:
Comprehensive experience in working with persons who have disabilities in an educational setting.
Work experience in a complex detail-oriented, customer service driven, computerized office setting.
Experience in Microsoft Office and/or certification in Outlook, Excel, Word and PowerPoint.
Office experience with a client database such as Clockwork.

Responsibilities

Providing comprehensive service and support to all examinees registered to receive services through the Test Centre or CAL Test Services.
Explaining and clarifying policy and procedure regarding tests and exams, often referring students and staff to other resources.
Knowing testing policies and procedures to assist students in requesting tests and testing accommodations.
Receiving tests/exams from faculty across the college and following up with academic departmental representatives when the test is not provided or the faculty member has not dropped the test off on time.
Ensuring test/exam accommodations are provided and students receive all testing materials, alternative formats and appropriate assistive technology and/or software.
Maintaining a calm and respectful testing environment.
Acting as a reader and or scribe when required.
Ensuring students with disabilities have access to Assistive Technology (Dragon Naturally Speaking, Read and Write, Natural Reader, Kurzweil, ZoomText, JAWS) and computer support for tests and exams as required.
Ensuring the setup and troubleshooting of tests and exams being written on a computer.
Utilizing Net Control software to upload tests/exams from the Proctor workstation to monitor students writing computerized tests and exams.
Providing administrative support to the Test Services Team Lead and at times in the Centre for Accessible Learning.
Scanning tests and exams for alternative formatting.
Ensuring protocol is followed when receiving exams from faculty and pickup of tests/exams.
Responding to voicemail regarding general inquiries and cancellation of bookings.
Processing electronic grading of tests and exams.