Test Proctor (PT)
About The Position
SUNY Sullivan is a forward-looking, top-tier community college in New York offering over 40 degree programs, certificates, and micro-credentials for learners at all levels of their educational goals. We value critical inquiry and creativity while supporting our students in a culture of inclusion and respect. SUNY Sullivan Test Proctors are reliable, friendly, and detail-oriented individuals tasked with monitoring a variety of exams at the college's Testing Center. This position is responsible for scheduling appointments, monitoring testing environments, administering and proctoring in-person and remote exams, and assisting with tracking exam data. Test proctors are part-time employees and will be scheduled for day, evening, and weekend hours. This role reports to the Director of Workforce Development.
Requirements
- High school diploma or GED required
- Experience in Microsoft Office Suites, Windows applications, Internet, email, and troubleshooting minor computer issues
- Ability to work independently in a quiet environment, learn detailed procedures, multitask, and prioritize
- Flexible schedule with weekend availability
Nice To Haves
- Associate's degree or higher preferred
Responsibilities
- Proctor all testing which may include: GED, CLEP, TEAS tests, proficiency tests, make-up testing, certification exams, and also exams for non-SUNY Sullivan students from other colleges
- Assist with the coordination of daily testing center activities, providing a safe, secure, customer-friendly, and professional testing environment
- Maintain the Testing Center's test schedules and schedule appointments for testing
- Maintain the security and integrity of the testing environment and materials
- Follow all Test Proctor standard operating procedures, including guiding test takers through the testing process, maintaining an attendance roster, monitoring the remote or in-person testing environment and respond to student actions during exams via video, mirror, or walkthroughs, ensuring the timely return of completed exams, fulfilling administrative post-test tasks, etc.
- Log and track exam data for the testing center, including generating utilization reports and data entry in tracking software
- Be knowledgeable of SUNY Sullivan campus offices' functions and make referrals to testers when needed
- Provide testing accommodations for individuals with disabling conditions, utilizing accessibility software programs such as Read & Write Gold, Kurzweil, Dragon Naturally Speaking and Zoom Text
- Report equipment malfunctions to the Helpdesk and supervisor
- Attend meetings and workshops that enhance professional development
- Communicate with supervisor regarding exam issues and test-taker concerns
- Participate in yearly training such as certification to proctor certain exams and training required by the college
- Other duties as assigned
Benefits
- Comprehensive list of benefits associated with this role is accessible at www.sunysullivan.edu/suny-sullivan-careers
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
