Test Proctor - Academic Compliance

Grand Canyon University • Quantico, VA

9d • $18 • Onsite

About The Position

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of the Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Grand Canyon University is looking to fill the position of Test Proctor, based at Marine Corps Base - Quantico, VA . The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment. Hourly rate: $17.50 an hour Location: In office at the GCU National Testing Center, Marine Corps Base Quantico, VA Hours: 40 hours a week

Requirements

• Bachelor’s Degree from a regionally accredited college or university
• Must be willing to have flexible work schedule; evening and weekend hours if needed.
• Must be able to pass pre-employment background check.
• Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
• Able to consistently demonstrate high quality customer service.
• Basic computer proficiency in use of computer and Microsoft applications.
• Provide a positive candidate experience.
• Ability to discern exam taking potential violations and escalate to management as necessary.
• Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
• Must be able to obtain certifications required based upon the designated exam center’s requirements.
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Responsibilities

• Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
• Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center.
• Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
• Follows all exam security protocol at all times.
• Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
• Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
• Assists in troubleshooting basic technology problems affective exam administration.
• Assists with basic clerical work, data entry and other support projects as directed.
• Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
• Performs other duties as assigned.

Benefits

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events.
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
• Free on-site gyms on campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level