PT Test Proctor and VA Counselor

Drury University•Saint Robert, MO

2d•Onsite

About The Position

Performs duties needed to support students, faculty, administrative staff, and test takers. Ensures the smooth operation of the office. This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation.

Requirements

High school diploma, or equivalent, with some clerical/receptionist experience.
Ability to understand and interpret instructions to accurately complete work.
Ability to concentrate and attention to detail to accurately maintain records and relationships.
Ability to accurately key information for typing, correspondence, reports, and so forth.
Ability to operate commonly used office equipment, such as telephone, voice mail, e-mail, adding machine, office copier, personal computer, fax machine, typewriter, and so forth.
Experience with and working knowledge of personal computers and software packages, specifically Microsoft Office, as well as the ability to learn and utilize the IB M iSeries and related software.
Ability to organize information for filing, and so forth.
Excellent interpersonal communication skills are required including courtesy and tact in order to deal effectively with callers, visitors, students, faculty, staff and Military personnel.
Ability to work well in stressful situations.
Excellent organization skills and knowledge of filing systems.

Responsibilities

Provides assistance and information to visitors, students, faculty, and staff.
Answers the telephone, routes calls, and accurately records messages, and schedules appointments.
Participates in registration each semester by assisting students with completion of registration form and entering registration.
Inform students of the procedure for registering on the web for seated and online classes.
Maintains files of correspondence, reports, and general information for staff, faculty, and students.
Maintains up-to-date knowledge of computer software/hardware and office supplies.
Ensures that the copy machine is in working order.
Types, proofs, and edits correspondence from handwritten documents; duplicates and distributes information.
Routes flow of information and correspondence.
Operate as Test Proctor for the St. Robert Test Center.
Assist military students with VA/military benefits questions.
Provide guidance to military students on available benefits.