Test Phase Lead

State of Washington • Thurston County – Olympia, WA

3d • Hybrid

About The Position

The Office of Financial Management (OFM) is seeking a Test Phase Lead to spearhead end-to-end testing for a complex, statewide Enterprise Resource Planning (ERP) implementation. This role involves coordinating testing across integrated finance, procurement, human capital, and reporting functions to ensure comprehensive business process operation before go-live. The Test Phase Lead will plan, coordinate, and execute test scenarios across multiple systems, environments, and organizations, managing dependencies and accounting for varying agency readiness. Responsibilities include identifying and resolving defects, process issues, data concerns, and integration failures. The role operates within established testing governance and standards, collaborating with other leads, technical teams, business representatives, and program leadership to resolve issues, manage dependencies, and escalate concerns. The goal is to ensure testing yields accurate results aligned with the enterprise testing strategy, schedule, and program readiness objectives. The One Washington (OneWA) project, led by OFM, is a long-term, fast-paced initiative to replace outdated technology with a cloud-based Workday solution for finance, procurement, budget, HR, and payroll processes, with full implementation anticipated by 2030. The project's core business hours are Monday through Friday, and all positions are full-time, with some schedule flexibility around core hours subject to supervisory approval. Overtime is common to meet rigorous operational needs and go-live timelines.

Requirements

• End-to-End Process Coordination: Knowledge of end-to-end business processes, cross-functional dependencies, and implementation readiness activities within complex operational environments. Ability to coordinate and align interdependent work across multiple teams, stakeholder groups, and organizations to support successful end-to-end testing and implementation objectives.
• Business Process Analysis: Knowledge of business process design, workflow analysis, and operational practices that support integrated business functions. Skill in evaluating end-to-end business processes, identifying process dependencies, validating workflow continuity, and supporting operational testing that reflects real-world business scenarios.
• Collaboration and Influence: Skill in building collaborative partnerships and fostering effective working relationships across business, technical, and project teams. Ability to lead work through influence, facilitate cross-functional decision-making, and achieve shared objectives within a matrixed environment where resources and stakeholders do not report directly to the position.
• Analytical Problem Solving: Skill in analyzing operational and technical issues, evaluating impacts across interconnected business processes, and determining appropriate courses of action. Ability to assess risks, prioritize competing demands, coordinate issue resolution, and escalate concerns with well-supported recommendations that promote successful project outcomes.
• Planning and Prioritization: Skill in organizing complex work efforts, coordinating multiple activities, and balancing competing priorities across concurrent initiatives. Ability to manage schedules, dependencies, milestones, and changing priorities while maintaining progress toward implementation readiness and project deliverables.
• Communication: Skill in communicating complex operational and technical information clearly and effectively to diverse audiences. Ability to provide timely, accurate updates regarding project status, risks, dependencies, and implementation readiness to support informed decision-making by leadership and stakeholders.
• Quality Management and Operational Readiness: Knowledge of quality assurance principles, implementation readiness practices, and process improvement methodologies. Ability to evaluate the completeness, consistency, and quality of work products by identifying gaps in business process coverage, execution, coordination, or operational readiness, and recommending actions to support successful implementation.
• Systems Thinking: Knowledge of integrated business operations, organizational processes, and cross-functional interdependencies within complex enterprise environments. Skill in evaluating how changes, risks, or issues in one business process or workstream may affect downstream operations, testing activities, implementation readiness, and organizational outcomes.
• Equity Minded: The ability to learn and grow: Curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.
• The ability to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people we work with and serve.

Nice To Haves

• Enterprise Testing and Implementation: Knowledge of enterprise testing strategies, end-to-end validation approaches, and implementation practices within large-scale ERP or enterprise technology environments. Experience supporting or leading End-to-End (E2E) testing, systems integration testing, or enterprise-wide testing activities involving multiple business functions, applications, and stakeholder groups.
• Testing and Release Practices: Knowledge of structured testing methodologies, test lifecycle management, release management, and implementation coordination practices. Experience applying testing frameworks, test management tools, defect tracking processes, or release coordination activities to support enterprise system implementations.
• Enterprise Application Knowledge: Knowledge of integrated enterprise resource planning (ERP) platforms and the business processes they support. Experience working with Workday, SAP, Oracle, or comparable enterprise systems in support of testing, implementation, system modernization, or operational readiness activities.
• Implementation Readiness: Knowledge of implementation readiness, organizational readiness, and deployment planning principles. Experience supporting go-live readiness activities, enterprise system deployments, or large-scale modernization initiatives, including coordination of cross-functional readiness efforts and implementation milestones.
• Education and Professional Certifications: Professional certification such as ISTQB, PMP, Certified ScrumMaster (CSM), Prosci Change Management, or comparable credentials; equivalent education, training, or demonstrated experience will also be considered.
• Public Sector Operations: Knowledge of public sector governance, organizational structures, and cross-agency collaboration within complex governmental environments. Experience working in state government or other large public-sector organizations with multiple agencies, business units, or stakeholder groups supporting enterprise initiatives.

Responsibilities

• Plans and executes the End-to-End (E2E) testing phase, including development of integrated business scenarios that validate complete enterprise business processes across multiple systems, agencies, and downstream applications.
• Ensures comprehensive test coverage across end-to-end business flows, including finance, procurement, human capital, integrations, reporting, and data exchanges, validating that processes function correctly across system boundaries.
• Coordinates and directs matrixed testing resources across agencies and functional teams, ensuring testers, subject matter experts, and technical resources are aligned to execute E2E testing cycles within defined schedules and readiness windows.
• Manages E2E testing logistics and dependencies, including coordination of environments, test data, scheduling, automation support, and release readiness in collaboration with technical and testing support teams.
• Assesses E2E testing outcomes and provides readiness inputs to program leadership, including identification of defects, coverage gaps, and overall system readiness to support go-live decision-making.

Benefits

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed